Frequently Asked Questions
Everything you need to know about your Black Label Society experience.
What is the standard shipping timeframe?
We offer premium worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy for apparel?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited edition drops may be final sale.
How can I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our cuts vary between tailored and oversized fits, we recommend comparing these measurements against a garment you already own.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer buy-now-pay-later options via Klarna and Afterpay.
How should I care for my Black Label Society garments?
To maintain the longevity of our high-quality fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid direct ironing on graphic prints.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.